Expensive Landline Phones – VOIP phones
The organisation was overwhelmed with extremely high operating costs for a multi-site (four sites) phone system that cost $2800 per month to operate. Not only was this phone system very expensive to use, but it was extremely feature lacking as only the main line for the organisation was able to support voicemail, and calling between sites to specific people was difficult. Any additional voicemail mailboxes required a system upgrade that was quoted at $10,000 to install.